Skip to main content
Version: 7.0

Retail payments

This page describes taking payment in POS: payment methods, splitting amounts, and change calculation.

Payment methods

A payment method is a configured way to receive/pay out money (for example, cash, bank card). The list of payment methods and their availability may depend on the cash register.

Payment method configuration: see Settings.

How to take payment

  1. On the receipt, proceed to payment.
  2. Check the To pay.
  3. Enter amounts for one or multiple payment methods.
  4. Confirm the payment.

If no amount is entered at all, confirming assigns the whole To pay to the currently selected payment method.

Change

If more cash than To pay was entered, the system calculates the change. Only cash can exceed the amount to pay.

Input validation

The following checks always apply when entering amounts:

  • you cannot confirm payment if the entered amount is insufficient;
  • you cannot “overpay” by cashless methods (for example, bank card) above To pay;
  • for mixed payment, the system considers the total across all methods.

Return payment

When processing a return, a pay-out to the customer is made. The splitting rules are fixed: for each payment method you cannot refund more than was paid by that method in the original receipt, and the refund total must equal the return amount. This per-method limit is checked per return against the original receipt — earlier returns of the same receipt are not subtracted, so it is not a cumulative cap across multiple returns. Configuration does not change these amount limits, but it determines which payment methods are available and the payment type / cash-register account used to post each refund.

Step-by-step details and typical restrictions: Returns.